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X-Vision Portable X-Ray Unit: Troubleshooting and Support

Support Procedures and Contact Information for the X-Vision XR-3800

Troubleshooting

Error Code Resolution

For troubleshooting specific Error Code messages, please refer to Chapter 5: Help Message in the X-Vision User Manual. Available in the Downloads Center of the Flight Dental Systems website.


Hardware Malfunction & Safety

If you suspect a hardware issue—such as trigger failure, battery power loss, or physical damage:

  1. Immediately discontinue use of the device.

  2. Contact the manufacturer for technical assistance.

Contact Information

Flight Dental Systems

Toll-Free: 1-866-799-0517

USA Phone: 346-398-4817

Canada/International: 905-799-0517

Fax: 1-905-793-2406

Email: Orders@FlightDentalSystems.com


Please refer to the manufacturer’s Contact Page for additional information.