---
title: Retrieving Archived Exams or Images
description: How to retrieve exams or images that have been archived from a patients account.
---

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June 26, 2025

# Retrieving Archived Exams or Images

## How to retrieve exams or images that have been archived from a patients account.

To restore exams or images archived from the patient or exam screen, follow the steps below.

**Please note:** For your safety and system integrity, only modify XDR Admin Console settings as instructed by an XDR support representative.

- Locate the XDR\\Software\\Utilities folder on the server
- There will be an XDR Admin Console located in the folder

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-02-51-44-4932-PM.png?width=534&height=185&name=image-png-May-30-2025-02-51-44-4932-PM.png)

- Double-click the XDR Admin Console.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-02-55-18-3259-PM.png?width=365&height=222&name=image-png-May-30-2025-02-55-18-3259-PM.png)

- Enter the password “xdradmin” and click Go.

### Recovering an archived exam

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-03-07-45-9320-PM.png?width=670&height=202&name=image-png-May-30-2025-03-07-45-9320-PM.png)

- Click on Archive Management and enter the patient’s details in the fields provided.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-03-13-36-0581-PM.png?width=670&height=143&name=image-png-May-30-2025-03-13-36-0581-PM.png)

- Double-click the patient's name.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-03-57-04-5232-PM.png?width=670&height=113&name=image-png-May-30-2025-03-57-04-5232-PM.png)

- If an entire exam is archived, it will display 'True' in the 'Archived' column. To restore the exam, select it and click 'Toggle Archive'.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-03-59-38-2280-PM.png?width=666&height=170&name=image-png-May-30-2025-03-59-38-2280-PM.png)

- Click on OK

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-04-04-58-7153-PM.png?width=670&height=107&name=image-png-May-30-2025-04-04-58-7153-PM.png)

### Recovering an archived image

- To restore an archived image, begin by double-clicking the exam where the image is stored.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-04-07-01-8276-PM.png?width=670&height=101&name=image-png-May-30-2025-04-07-01-8276-PM.png)

- Archived images are marked as 'True' in the 'Archived' column. To restore an image, select it and click 'Toggle Archive'.

![](https://kb.xdrradiology.com/hs-fs/hubfs/image-png-May-30-2025-04-13-04-2366-PM.png?width=670&height=184&name=image-png-May-30-2025-04-13-04-2366-PM.png)

- Click on OK

 

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