--- title: XDR Radiology description: XDR Radiology --- Get in touch: [844-937-7000](tel:844-937-7000) [![XDR Radiology](https://xdrradiology.com/wp-content/uploads/2022/05/logo_xdr.svg)](https://xdrradiology.com) - Products - [Intraoral Sensor](https://xdrradiology.com/products/sensor/) - [Imaging Software](https://xdrradiology.com/products/software/) - [Image Conversion](https://xdrradiology.com/products/conversion/) - Solutions - [Dental Groups](https://xdrradiology.com/solutions/dso/) - [Private Practices](https://xdrradiology.com/solutions/practices/) - [Federal Programs](https://xdrradiology.com/solutions/federal/) - [Institutions](https://xdrradiology.com/solutions/institutions/) - [Partners](https://xdrradiology.com/partners/) - [Customers](https://xdrradiology.com/customers/) - [Club](https://xdrradiology.com/club/) - [Shop](https://xdrradiology.com/shop/) - Support - [Knowledge Base](https://kb.xdrradiology.com/?hsLang=en-us) - [Technical Support](https://xdrradiology.com/support/) - [Download Center](https://xdrradiology.com/download/) [Talk to Sales](https://xdrradiology.com/contact) [Skip to content](https://kb.xdrradiology.com#main-content) English - United States Show submenu for translations ![](https://kb.xdrradiology.com/hs-fs/hubfs/Frame%209.png?width=865&height=138&name=Frame%209.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English - United States Show submenu for translations - [Contact us](https://xdrradiology.com/support/) [Contact us](https://xdrradiology.com/support/) How can we help you? - There are no suggestions because the search field is empty. ### [Getting started](https://kb.xdrradiology.com/getting-started?hsLang=en-us) - [Creating and Editing Layouts](https://kb.xdrradiology.com/creating-and-editing-layouts-?hsLang=en-us) - [Capture a Series of Radiographs](https://kb.xdrradiology.com/capture-a-series-of-radiographs?hsLang=en-us) - [Retake an image](https://kb.xdrradiology.com/retake-an-image-?hsLang=en-us) - [Basic Sharpening Settings](https://kb.xdrradiology.com/basic-sharpening-settings-?hsLang=en-us) - [Adding Images to an Existing Exam](https://kb.xdrradiology.com/adding-images-to-an-existing-exam-?hsLang=en-us) [See more](https://kb.xdrradiology.com/getting-started?hsLang=en-us) ### [Troubleshooting](https://kb.xdrradiology.com/troubleshooting?hsLang=en-us) - [A connection to database could not be established or XDR is slow](https://kb.xdrradiology.com/a-connection-to-database-could-not-be-established-and-xdr-will-need-to-terminate?hsLang=en-us) - [Code sent from XDR could not be decrypted](https://kb.xdrradiology.com/problem-reading-license-due-to-error-code-sent-from-xdr-could-not-be-decrypted?hsLang=en-us) - [Licensing error or XDR will not open](https://kb.xdrradiology.com/licensing-error-or-xdr-will-not-open?hsLang=en-us) - [Concurrent license limit reached or License Count Limit Reached error](https://kb.xdrradiology.com/concurrent-license-limit-reached-or-license-count-limit-reached-error?hsLang=en-us) - [XDR sensor is not working](https://kb.xdrradiology.com/xdr-sensor-is-not-working?hsLang=en-us) [See more](https://kb.xdrradiology.com/troubleshooting?hsLang=en-us) ### [FAQs](https://kb.xdrradiology.com/faqs?hsLang=en-us) - [Sensor Care Maintenance, and Infection Control](https://kb.xdrradiology.com/sensor-care-?hsLang=en-us) - [XDR System requirements](https://kb.xdrradiology.com/xdr-system-requirements?hsLang=en-us) - [Recovering Unsaved or Lost Images](https://kb.xdrradiology.com/recovering-unsaved-or-lost-images?hsLang=en-us) - [XDR Clarity Sensor Exposure Guidelines](https://kb.xdrradiology.com/exposure-guidelines-for-the-xdr-clarity-sensor?hsLang=en-us) - [Anatomic Sensor Exposure Guidelines](https://kb.xdrradiology.com/anatomic-sensor-exposure-guidelines?hsLang=en-us) [See more](https://kb.xdrradiology.com/faqs?hsLang=en-us) ### [General](https://kb.xdrradiology.com/general?hsLang=en-us) - [Installing XDR on a new workstation](https://kb.xdrradiology.com/installing-xdr-on-a-new-workstation?hsLang=en-us) - [Retrieving Archived Exams or Images](https://kb.xdrradiology.com/retrieving-archived-exams-or-images?hsLang=en-us) - [Backing up your server or transferring XDR data to a new server](https://kb.xdrradiology.com/backing-up-or-moving-xdr-data?hsLang=en-us) - [Archive Inactive Patient Accounts](https://kb.xdrradiology.com/archive-inactive-patient-accounts-?hsLang=en-us) [See more](https://kb.xdrradiology.com/general?hsLang=en-us) ### [Integrations](https://kb.xdrradiology.com/integrations?hsLang=en-us) - [XDR Sensor driver installation](https://kb.xdrradiology.com/xdr-sensor-driver-installation?hsLang=en-us) - [XDR TWAIN installation](https://kb.xdrradiology.com/xdr-twain-installation?hsLang=en-us) - [Setting up third party TWAIN sensors in XDR](https://kb.xdrradiology.com/setting-up-third-party-twain-sources-in-xdr?hsLang=en-us) - [XDR Clarity Sensor in TDO](https://kb.xdrradiology.com/xdr-clarity-sensor-in-tdo?hsLang=en-us) [See more](https://kb.xdrradiology.com/integrations?hsLang=en-us) ### [Reports](https://kb.xdrradiology.com/reports?hsLang=en-us) - [Quality Assurance Tracking](https://kb.xdrradiology.com/quality-assurance-testing-and-tracking?hsLang=en-us) [See more](https://kb.xdrradiology.com/reports?hsLang=en-us) - Home - Products - Pricing - Blog - Company [![](https://kb.xdrradiology.com/hs-fs/hubfs/Frame%209.png?width=865&height=138&name=Frame%209.png)](https://kb.xdrradiology.com/?hsLang=en-us) 11300 W Olympic Blvd Suite 710 Los Angeles, CA 90064 Copyright © 2025, XDR Radiology ![XDR Radiology](https://xdrradiology.com/wp-content/uploads/2025/10/xdr-white.png) XDR® offers dentist-driven radiology, imaging, and diagnostic tools that enhance patient care, improve efficiency, and drive practice success by bridging the gap between dentistry and technology. ##### BUSINESS HOURS Mon – Fri 6:30 AM – 5:00 PM PT Sat – Sun Closed [844-937-7000](tel:844-937-7000) ##### NEWSLETTER [SUBSCRIBE](https://xdrradiology.com/newsletter) ##### COMPANY - [About Us](https://xdrradiology.com/about/) - [Leadership Team](https://xdrradiology.com/leadership/) - [Careers](https://xdrradiology.com/careers/) - [Refer a Client](https://xdrradiology.com/refer/) - [Press Releases](https://xdrradiology.com/press/) - [Newsletter](https://xdrradiology.com/newsletter/) ##### SUPPORT - [Ownership Guide](https://xdrradiology.com/own-xdr/) - [Return Policy](https://xdrradiology.com/return-policy/) - [Warranty](https://xdrradiology.com/warranty/) [Terms of Use](https://xdrradiology.com/terms-of-use/) [Privacy Policy](https://xdrradiology.com/privacy-policy/) [Cookie Policy](https://xdrradiology.com/cookie-policy/) [Compliance & Transparency](https://xdrradiology.com/compliance/) [EULA](https://xdrradiology.com/eula/) [Patents](https://xdrradiology.com/patents/) This site is protected by reCAPTCHA and the [Google Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply. © Copyright Cyber Medical Imaging, Inc dba XDR Radiology. All Rights Reserved.